“Obviously, as an employee of a cruise line, I travel the globe, so we see the security response in many international ports. The standard here is exceptional; be it in regard to ISPS requirements or customer service. World Security teams are helpful, coordinated and work with us as partners. So we get an end-to-end service from docking at the port, to passengers disembarking, until we depart for our next destination. Passengers always comment on how happy they are with the service provided; for example when they are assisted to recover items, need directions or have security concerns. The real advantage is that World Security has valuable experience and knows the local market, so they are able to anticipate our needs.”
The World Security Training Institute is a state of the art facility set up to empower security guards to handle their day-to-day duties in a competent and responsible manner. The courses are designed so as to inspire them to work with dedication, motivation and at their full potential, giving them the confidence to adequately handle any situation in their role as security professionals.
Recognised and accredited by the Dubai Police Department of Protective Systems, the institute offers course material in two languages and imparts combined practical field training and theory classes for all-round education.
The institute attracts and retains the best DPS certified and accredited trainers, passionate about their work, and committed to providing their years of experience both as educators, and as practicing security professionals.
The Basic Security Guard course offered by the institute, required for DPS Security License, comprises modules on the Role of Security Officers, Patrolling, Access Control, Security and Emergency Systems, Fire and Fire and Fire Fighting Equipment, Health and Safety, Security Guard and the Law, Dealing with Incidents, Communications, Customer Care, Security Guard and Search, ISPS (International Ships and Port Facility Security Code) and Practical Assessments on Fire Fighting, First Aid, Searching and Personal Protection.
Advanced Security Manager courses are also available at the institute, featuring Concepts of Management, Decision Making and Solving Problems, The Business of Security, Effective Communication, Safety Management, Security Management, Coaching and Counseling, Leading Effective Meetings, Effective Interviewing and Selection, Managing Time, Security Personnel Management, Security Operational Management, Public Relations in Security Management and Practical Assessments on Fire Fighting, First Aid, Searching and Personal Protection.
The institute also offers Supervisory course, trainers’ course, VIP protection and personal protection courses designed specifically for the UAE market.
Future Training Plans, Programs & Initiative