“Obviously, as an employee of a cruise line, I travel the globe, so we see the security response in many international ports. The standard here is exceptional; be it in regard to ISPS requirements or customer service. World Security teams are helpful, coordinated and work with us as partners. So we get an end-to-end service from docking at the port, to passengers disembarking, until we depart for our next destination. Passengers always comment on how happy they are with the service provided; for example when they are assisted to recover items, need directions or have security concerns. The real advantage is that World Security has valuable experience and knows the local market, so they are able to anticipate our needs.”
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